Key Shipping Information

UK Standard Delivery within the UK: Free for all greeting card orders (approx 2-5 working days) Sent via royal mail 1st class post.

We kindly ask you to be patient and if your parcel and if possible we will track the item for you.

UK tracked and signed for delivery takes 1-3 working days and will need a signature upon arrival.

International Shipping: All of our international orders are sent with tracking and can take up to 10 working days to arrive.

Europe
Please allow up to 3 weeks for standard shipping.
Tracked and signed for 2-10 days – Please note due to Brexit we are experiencing delays in Europe with customs. 

How long will my order take?

We aim to dispatch your order asap and is usually within 48 hrs -( wedding stationery not included) Please make sure that the shipping address is correct as we’re unable to redirect orders once they are on their way to you.

We dispatch orders on weekdays only.

If you suspect a lost delivery please email hello@dapplepopstudio.co.uk with your name, order number and full address and we will look into it for you straight away.

Delivered when I wasn’t home? 

Most of our orders will fit though your letter box and our standard free delivery does not require a signature. If you are out and your order is bigger than your post box Royal Mail will leave you a card letting you know that a delivery has been attempted. The card should have detailed instructions informing you on how to obtain your parcel. You will have a specified period from the date of attempted delivery to rearrange delivery, after this date items will automatically be returned to us. If the item is returned to us in this way, we will need to charge for re-posting the item to you.  To avoid delays in delivering your parcel, we recommend having your item shipped to your daytime address or select our courier tracked service.

International delivery? 

Our standard international shipping service uses Royal Mail Airmail for overseas postage, Please note this is always tracked and you should receive a tracking number.

Standard deliveries within Europe, including Channel Islands and R.O.I usually takes 3-7 working days to arrive, but can take up to one month. Delivery dates depend on your country’s postal service.

Deliveries outside Europe usually take 5-10 working days to arrive. But it can take up to one month. Delivery dates depend on your country’s postal service.

Our tracked service uses one of our trusted courier companies dependent on the country. Please refer to the shipping times for your region above. It is fully trackable service that should take up to 8 days depending on where you are – please look at our delivery info above.

If you have any questions, please do not hesitate to get in touch.